I sent an email through to Vodacom over a week ago. Asking them about transferring data from one phone to the next. I refuse to call in as you end up holding on for hours then get connected with some useless person whom cant speak a word of English. So please pray tell what the F... CK is the point ...
I was with my daughter trying to do a SIM-swap this morning after her phone had been. I was utterly disgusted to find out that the fact that you complied with RICA, know your own full names, ID number and address is NOT enough. You also need to remember a list of number you called recently. I am ...
I ordered a phone (Huawei ascend P6) model, on contract on the 26th September 2013. I was promised delivery in 2 working days, and till date i have not received the phone, i visited the store twice last week to inquire and the couldnt give me an answer as to when i will receive the phone. I then ...
Calling Vodacom's (NON EXISTENT) Customer Care is a NIGHTMARE. Spending TWO HOURS on the phone trying to resolve an inquiry or cancel a contract, is ridiculous! And then the problems is still not solved! - Original contract 072 645 6173 expired 10/2013 and was cancelled 09/2013 with a month's ...
Im unhappy with the service that I have received from Vodacom with regards to logging calls and no action has been taken from the second of September 2013 .I first get told after I logged my first call with Vodacom that I used my line to run up a bill of 1700 rand. Where I know I never used the ...
Last year July I upgraded my contract to a blackberry 9900 bold, the biggest mistake ever!!! First mistake was that it was a blackberry, secondly because it is Vodacom! Howis it possi ble to have a cellphone sent in 8 times in a matter of 14 months for so called faults or upgrades? Vodacom has ...