Im unhappy with the service that I have received from Vodacom with regards to logging calls and no action has been taken from the second of September 2013 .I first get told after I logged my first call with Vodacom that I used my line to run up a bill of 1700 rand. Where I know I never used the ...
Last year July I upgraded my contract to a blackberry 9900 bold, the biggest mistake ever!!! First mistake was that it was a blackberry, secondly because it is Vodacom! Howis it possi ble to have a cellphone sent in 8 times in a matter of 14 months for so called faults or upgrades? Vodacom has ...
WAKE up Vodacom. If you are goint to ask you customers to UPDATE their information to make thing EASIER... make sure your Frigging site is working properly. And in the first place VODACOM why fix something that isn't BROKEN in the first place. Seriously not chuffed one bit. ...
I cancelled my contract before the time paying the fee required and Vodacom kept on drawing from my bank account. I phoned & went to the main building in Century city. Lady at the reception gave me the accounts number & no-one can tell me how or why they kept billing me. And till today ...
I have 2 sons studying, supported by me and my wife. To stay in touch with them, we signed for Top Up 360 contracts, which allowed the cost to be controlled to R676 for both. On the odd occation we added a couple of extra minutes through pre-paid. Recently I was phoned by a Vodacom tele-marketer, ...
Three weeks and my phone was only shipped away a few days ago whilst sitting two weeks at the Westgate branch. I don't have a loan phone and i get emails saying "ill be contacted shortly" and still waiting for that people to contact me. I had a discussion recently with my colleagues and ...