My saga seems to be never-ending. After numerous submissions and plenty of promises and empty promises etc etc, I now have the dilemma of being billed for data charges on a contrat thats been revoked. My dispute was initially around the non-disclosure of info related to an upgrade and its related ...
It is now seven days since my last hellopeter post and still nothing has changed. I am still without a phone that was sent back as a Out of Box failure, and I still can't receive sms' from some networks or One Time Pins from my bank (i.e. my port has still not been completed since 18 September ...
I am highly disgusted in the communication skills, My mom and I have been on the phone with Vodacom for 2 hours and nothing has been sorted out, and I got my S4 two weeks ago and now I had to send it in because the software went and wont have a phone for 2 weeks and I have to pay for the phone ...
We have nearly no reception in our area and this problem is continuing for a few years now. We are unable to use internet or make decent phone calls. There have been communications between the farmers and Vodacom and promises was made for a tower to be erected, The call center are not able to help ...
I am appalled as a first time customer with the service Ive received thus far. I received my contract cellphone on Friday and I am still unable to use my handset. Ive called the 082 1945 number numerous times and on Saturday was advised my line will be active on the network by Monday (which is ...
It is the 21st of October 2013. It's been a month after I've logged a complaint of being charged for something incorrectly. I've renewed my contract from having an account using BIS to a "non BIS" account. Vodacom have subsequently charged me for BIS which i CANNOT use. Simple. All I want ...