I am so disgusted to say the least about the appalling service I received from the Call Centre. I sent 3 requests refs SDF8E7, G7K80F, 002Y~Y97R and received no response, the closest I got was Cayleen contacting me and I did advise her that she could contact me at 14:00 however to no avail. ...
Issue: Job No. 9293571 I have left my wife's iphone at the above mentioned repair center in centurion on the 18 of October 2013. On the 25 of October 2013 I have collected the phone without they even making an attempt to repair it. Useless people! Their excuse: Out of Apple's 1 year warranty ...
In September took out a cell phone contract??? collected the handset on the 10 Sep 13 then the handset was an OBF then took it back then received a replacement and also turns out to be an OBF then took it AGAIN then they debit account and charge M??? a penalty for then on the 09 Nov 13 received a ...
I had previously written a report of the Vodashop in hydepark not willing to help me with my number porting issue. I had forwarded it onto facebook as well and Vodacom replied on the hellopeter report saying "a consultant will contact you shortly to resolve the issue". BUT NOTHING HAS ...
I logged a complaint on Friday, 1st November. It's been 11 days and every time I call I get "oh, they're still looking at the problem." I have been told today, Monday 11th November, that the problem was assigned to someone but no one has even looked at it. You R109 from me and I expect to ...
Dear Vodacom, Amazing that following your procedures to log a ticket to please explain high expenditure on Account, has not yet been published by Vodacom to date. 7 Weeks later and no backup is provide to Data Services used or explained. Reverse the funds that you pay in good faith upfront and ...