Good day. At the end of October, I received a sms saying that a new number has been activated on my Vodacom service. When I called Customer service, the lady that assisted me, told me that that number was activated by Elite mobile. The same day, I receive a phone addressed to me. After talking to a ...
I have had my Vodacom account for the last 15 years, never defaulted on my payments and have keep up a good record with them over all these years. On the 14 Jul I did an upgrade with the upgrades department on the telephone, all seemed fine and 2 days later I received my new handset. The deal for ...
A month ago I reported "roaming" charges on both my accounts telephonically. After being sent backwards and forwards from Data to Accounts and vice versa, it was decided to open up a "Service Request". At the time I also informed Vodacom that I will not be paying the ...
Is there anything more frustrating than not receiving help on a query? I work for a company in Polokwane and part of the service that we offer our clients is a feature where you can monitor your alarm system via sms. To make the system effective a dedicated sim card was purchased from Vodacom and a ...
I signed up a new contract on the 10 oct 13 at the vodacom shop in pavillion at the time i received good service. when i got home i put the cell to charge and switched it on the next morning only to find a line across the screen which appears to be on the inside of the screen as i live in ...
I pre-registered for the new iphone 5S on the vodacom website. I am due for an upgrade. Previously there where complaints against data used on my Blackberry, so I decided to choose a bit cheaper plan with fixed data. I chose the SMART S plan. This morning I tried to phone customer service, and ...