Early in the year I sgned a data contract with Vodacom. The contract is for 3 gig of data in the amount of R189 per month. Vodacom has permission to deduct the amount off my cheque bank account. In case I exceed the data volume Vodacom can still take the additional amount as per agreement. Last ...
My Vodacom account has been upgraded without my consent, I started receiving text msgs on my cell that my upgrade quotation has been generated, and your upgrade request has been processed, and your contract has been extended should you have queries please call 0821959. I called that number in order ...
On 11/11/2013 i got a sms stating my bill for nov is at R4050 i rarerly use this contract and three to four months a go had a similar problem and then i requested that this bill should be blocked on R200 for the one contract obviously it did not happen and vodacom does not want to change the ...
On three different occasions I tried to renew my contract at the Vodacom shop in Westgate - and all three times it turned out to be a total disaster. The current layout of the shop makes absolutely NO sense and the service is non-existent. The first two times I was ignored and had no idea who was ...
On Friday 8 November I completed the online pre- order form for the iPhone 5S and received an e-mail at 05:59 confirming my deal request (ref. no. EZ904E) and that an agent would contact me within 24 hours. I thought I would "ease the load" for Vodacom and phoned the Upgrade contact ...
My Vodacom post-paid account was recently due for R311.50. I received an email notification from Vodacom on 06 Nov 2013, telling me I had 7 days to pay the outstanding amount of R411.50. I don't know where the extra R100 came from, but I paid the outstanding amount (R411.50) via EFT the same day. ...