I recently upgraded phone contracts and upgraded to a Smart M with the Samsung Galaxy S4 mini. It was advertised (in-store pamphlets) that when you upgrade on a contract with an S4 mini, you receive 2 free covers. When I went to get my contract the store said that they weren't sure of this and that ...
I signed a STD MyGIG2 data contract on 22 October 2013 with Vodacom 4U and I'm still waiting for the modem which was advertised as part of a special deal. I was initially told they were out of stock so I returned to the store 3 days later only to be told the modem offered on that contract was ...
I am writing this on behalf of a work colleque as she is being sent from pillar to post. She bought a Data Bundle at Chats Brightwaters for R 59.00 Pay as you go, it now seems this was never done by the sales rep, and was left as an Open line, leaving her with a hefty bill of? R 6000. Therefore ...
I lodge a complain via Hellopeter on the 4th November regarding Ref number 3541268846/s3t6p3u-ufz1s on the 5th November Vodacom responded via Hellopeter that a consultant will contact me. Later during the same day a person called Delray Jacobs and apologised and said that Vodacom will refund me, ...
My Account number is SMO 13150-7 I have two data bundle accounts. I tried to register on the Vodacom Website, made errors in logging in and my access is now blocked. I phoned 082155 on wed 6 Nov, they said that it will be reset, between 1 hour and 24 hours. I have followed it up every day since ...
So I have not been able to pay my Vodacom account for the last two months due to unforeseen circumstances, Make payment arrangements with Vodacom of which wasn't recorded on their system - asked for copy of the recording and nothing, lines were locked, called the call centre again and made ...