I applied for a sim swap on Friday 8 November 2013. I was given a new sim card and was told to install it when my old card loses a signal. I installed the new sim on Sunday 10 November 2013 when my old card lost a signal. The new card did not work. I returned to the Voda Shop this morning Monday 11 ...
Three months ago I logged a complaint on Hello Peter as it was my last resort... today I have to do it again!!! I have logged my issue 08 October (almost 5 weeks ago) at your help desk and it is still unresolved. I have phoned Vodacom numerous times ( - 20) - been transferred to so many people and ...
A complaint about Vodacom... AGAIN!!! I am so tired of this network... I have a blackberry 9320 and 90% of the time I cannot use BBM, internet, mxit or whatsapp at home. All I get is GSM. I have lost count of the number of times I have corresponded with Vodacom about signal issues. They have been ...
Vodacom decided to now charge for an old device when you upgrade your contract on month 21. In essence, your money since they started charging for devices seperate to the contract (minutes / data) I upgraded a data line on 18 Oct. I suddenly found out that my November invoice is for the old device, ...
I took my phone to the repair center in Century City Cape Town because it kept on freezing and would loose network. The phone was booked in previously for the same problem and was sent to the advanced repair center in Johannesburg for repairs. When I arrived to collect my phone today it was not ...
I recently got a new smartphone and on it was the Vodaphone Protect app. From day one I only receive updates and reminders. After I tried to modify the settings getting the app to be silent, it blocked my phone. On my screen it gave me an option to send an email to change my password. I received an ...