So yesterday I get an. Saying I transferred R300 to another phone number, which I ignored, as I assumed it was another. Next thing, my line gets cut. I phone Vodacom and no one can help. I phone again, and again, and again. The FORTH time someone is able to help me and says it is due to the sms I ...
I have a cell phone contract and used to have an internet contract at Vodacom. After the cancellation of my internet contract, the person at the call centre ensured me that the final deduction for my internet will be end of September. During the month of October I phoned the call centre again to ...
When you have a smart phone that breaks, you need a new sim card to work in your older phones so you still have access to calls and sms's. within seconds this was sorted out (sim sync) and i was well on my way to resolving the problem. unfortunately upon reverting back to my smart phone once fixed, ...
About a 2 months ago, i was incorrectly billed for data. That problem was resolved when Vodacom assisted by charging me an inbundle amount for the data usage. After the incident, i went 2 the vodacom shop & put a R100 "Softlock" on my phone 2 avoid future incidents. On the 08.11.2013 ...
I have complained about a contract and I am still waiting for Vodacom to investigate. It is over 2 months now. They have the nerve to continue debiting my bank account. I stopped the payment last month and they double debited me this month. How long does it take to investigate? And to make things ...
I requested with a fax on 30 October 2013 for statements for 01 March 2011 - 28 February 2013 that i need for tax purposes, but have not receive anything yet and today is 12 November 2013. Please send the statements urgently, thank you. ...