After complaining numerous time and received feed back and promises ..on Saturday still nothing. Spent an hour on the phone... no joy (please note this after they have promised to activate my service on Thursday that I was struggling to do for almost a week) their excuse on Saturday- it can only be ...
Still no resolve on this cancellation of contract even after I sent a mail to Shameel Joosub Head at Vodacom. They are just not getting the message... it's not about an SD Card... I can buy that anytime and anywhere when needed... it's about the BAD AFTER SERVICE however the person dealing with ...
My 3g card number is 072 313 4814. I bought data bundles for 59.00r on 30 November, and were not loaded on my sim card, I bought another one for 29.00 on 02 December, thinking that 2nd time around they will be loaded, but that did not happen. So I called customer service, was put on hold for 13:55 ...
I had a problem with a data SIM card and went into a Vodashop and did a SIM swop. I could not get it to work, so I phoned the call centre 082155 which took me for almost an hour through various steps. They then told me that I should wait till the 24 hour period was up after the SIM swop, it will ...
On the 07/11/2013 I went through the online upgrade process. I had everything completed and signed, returned to VODACOM by 11h00. On VODACOM's website it states that upgrade done online before 12h00 will be delivered within 24 hours. On the 08/11/2013 I was awaiting the delivery of my upgrade, ...
I ordered a phone via Vodacom direct. The phone was delivered around the 21 November. I activated the card that. the signal worked after a few hours and i thought that everything was ok. Later there was no signal. in short, i suffered for the next day trying to trouble shoot via the call centers. ...