How is it even legal to advertise yourself as an internet service provider when I can BARELY get enough internet connection to finish typing this message. I already had to connect twice during this time!!! Putting us on "EDGE" - what is that supposed to mean?? Why don't vodacom just ...
I received a call from vodacom direct offering me to upgrade my contract with free BIS. I accepted and was given a reference number in confirmation. At month end my BIS disappeared. For days I could not get anyone at the customercare desk to assist me and out of desperation sent an email. I heard ...
I am sick and tired of Vodacom's constant and consistent network failure in the Kuruman area!!! Every now and gain the network goes down COMPLETELY. I have family and friends in town and we are all experiencing the same issues. The network just drops and then anywhere between 2 and 48 hours it is ...
I have just been into Vodacom Main Road Rondebosch (opposite Hussar Grill) as my contract expires this week and I would like to get a new cell phone. Firstly, two staff members are outside smoking near the entrance and once inside I was told that they cannot help me as they are off-line. TYPICAL! ...
I cancelled my debit order 4 months ago. Vodacom keep on presenting it for payment despite the fact that I pay it via EFT. Now they have the audacity to charge me R100, 00 for returning the debit order. It is either returning it or wait months before I get my money back. Unprofessional to say the ...
I am a Vodacom customer. I took my handset in as it was broken. I made it clear that it was not insured and that I was interested in buying a new handset cash if it could not be repaired. The handset was sent away and I was told I would get feedback after 7 working days. As the handset was not ...