I went to Vodacom at the glen, near the Dischem shop. I walked in and someone asked if i needed help. I then indicated that i wanted to speak to the Technician. 10 minutes past and no-one arrived. I then asked someone else, who came back 10 minutes later and said that the technician would be ...
I complained months ago about my phone going in for repairs and nothing being repaired on the handset. The only thing that was mentioned was the battery and charger. Phone was kept for 3 and a half weeks and when returned was not working as before. I have managed to send it in again only to now be ...
I requested a premature Cancellation for a 3 line that i have on contract.- As i don't require 3 contracts, it is too expensive. I was advised by the Cancellations department to make a payment to the value of R3696.23 at a Vodacom shop; which i paid in cash on the 28/11/2013. The Cancellations ...
To whom it may concern We are on contract and we went for a upgrade, Samsung S4 mini, when my wife recieved the phone the guy that help us never gave her the sim card for the puk and pin number! She then started experience problems with the phone where it switch off by it self, after charging it ...
I am so upset and angry with Vodacom, their customer service is pathetic. I have been liaising with various call centre agents for the past 3 months. I called Vodacom in September 2013 and requested them to cancel my contract at the end of its 24 month period which ended on 01/11/2013. I have ...
I applied for a phone via the call centre on 13 Nov. To date, still no phone. I have followed up on numerous occasions and each time is a different story. The agents Srebrenica very friendly but their service. I will never recommend the call centre to anyone. ...