I upgrade my cell phone in October from Blackberry to Samsung. Nobody informed me that the new contract will only come into effect the beginning of the new month or advised me that i need to purchase data bundles for that month as i will be be on a BB contract for remaining of the month. The data ...
On Monday the 2nd of September 2013 I received an e-mail from Cynthia Mulaudzi (ABSA). I called ABSA and was informed by Mpho Lehlafi (RBB risk operations) that 3 transactions was made after 7pm on the 1st of September on my current account at ABSA . An amount of R30140.00 was withdrawn and paid ...
Morning Roderique, Once again Vodacom continues to upset me more than ever. My account was debited with over R500 again on Saturday when it should have been in a credit situation and I have still not received any form of an account or itemised billing as requested and done at Cresta via e-mail or ...
On 12/10/2013 I migrated my vodacom data contract to a smart small contract, that was meant to kick in on the 01st of november 2013. total cost of package (which includes a phone) to be 499.00 a month. upgrade and migratione done at vodacom world. november came and NO MIGRATION!!! numerous phone ...
I have been a valued customer of Vodacom for almost 10 years now and all I want to do is upgrade my contract. My upgrade was due almost 2 months ago, but I am just denied. Every time I try to sort it out I get some bad call center person putting me on hold for 20 minutes just to tell me they will ...
This is not actually for me to complain but to simply state facts that will help Vodacom improve their services. Recently my dads iphone 4 went completely haywire. Still thinking he could solve it with the old school "removing the battery solution", he broke open the back cover and ...