I need someone that is competent to fix my account. I have been trying since last year August to fix my account. My contract option and conditions changed without my approval! Now I'm liable for addition cost that is Vodacom's fault! My data account is a mess and Rochell Carolus haven't been able ...
I am assisting the surviving spouse (who is also the executor of the estate) of a Vodacom customer who died in October. The cell phone account was in the name of the deceased and we want to transfer the account into the name of the widow of the deceased. As she has no credit record Vodacom do not ...
Man, am I disappointed in myself that I was so stupid to believe that Vodacom is the smartest network in S.A! Was I wrong! After I was been told that Vodacom will put up a new tower to solve my signal issues, the problem just got worse and Vodacom disappeared off the face of the earth! But I am ...
I ph customer care on 2/12/2013 to ask why my account was debited with R269.01 instead of R179. Only to be told by the consultant that I'm being charged R90 extra as the ph of the prev contract had not reached it's 24th month yet. So when I upgraded on the 5/10/2013 I was made to believe that I ...
Hi Vodacom Today it is 2 December but on my account (I2748835) i see my laptop contract is already R1828.07 my laptop installment is just over 500 and my data should be over R300 which means my bill currently as of 2 December should be R800 or R900. Please can you correct this. ...
Vodacom is me. Last month (October) the bill came up to just over R900. So I decided to call them and query what exactly this amount was for. I spoke to the most useless person ever, who told me that it was my bill for the month and told me most of it was because of the data used. I then requested ...