I recently found out that I have been listed on the TransUnion bureu by Vodacom for an account which I've had with them for a number of years. Earlier this year it came to my attention that my debit orders were not being deducted which resulted in my account being areas. On this realization I ...
I was provided with status of account, data bundle available, but contract call balance of minutes - a secret. Utilising the provided information, made decisions on whether to download music and upgrade iPhone and took recent used data into consideration. I then used service allowing purchasing ...
Dear Vodacom Sometime in august 2013, I received the SMs from Vodacom saying that my upgrade is ready for delivery. I called the incompetent Call Centre to stop the processing of the transaction, because i never upgrade my contract. A week later i received another SMs saying in two days they will ...
Please follow up on my previous report. I was promised by the senior consultant twice to have the proposal for a solution to the issue emailed to me so that i could decide whether the proposal was appropriate or not. I have noticed inaccurate credits on my prepaid option on 1.12.2013. The stop ...
An upgrade was done on my cell phone contract and Vodacom delivered the phone to the despite my address being listed in their system. i informed vodacom of the activity and was asked to fax a copy of my ID and affidavit. I have not received a call from vodacom to advise on the status of my ...
Don't ever ever ever take out a contract with vodacom. Not only are all their employees stupid uneducated, they also have absolutely no respect for their customers and the fact that we work hard of our money, which they are down the drain. My contract should have ended 2 months ago but instead of ...