After struggling with poor 3G reception at my residential address for approx. 7 months I cancelled my Wifi Data Contract with Vodacom. It was arranged that the WIFI Router and Sim Card will be collected at my workplace. Up to today, nobody has collected the Router and Sim. I've sent numerous ...
Normally when a person accumulates things that have an expiry date, such as points on rewards programs, credits, free airtime etc., when you use those things, the ones that are about to expire first, i.e. the oldest ones, are used first. This is fair and ethically correct. But Vodacom don't do it ...
My cell contract no 076 206 3993 was due for upgrade, which I cancelled in Feb 2012 believe it or not but I am still paying this account since then. I have queried this account several times and was informed that it show on the system it was cancelled on the 7/10/2013 by user name Clan time 17h03 ...
I have informed about bank details being changed well in advance and i have still been fined with insufficient funds fees. I would like them to be reversed back into my account asap!!! ...
Last month I wrote to you about my problem with Vodacom - 0723795184 where I was Fraudulenty upgraded. I would like to say thank you because the problem was resolved last week and it was reversed. ...
I took my BB in on 25 Nov for batteries repairs (still under guarantee) and was promised that I will get back between 24-72 hours. 7 days later I went to the shop, cell still not repaired and the staff refusing to let me speak to the shop's manager, Robyn White. I had to wait 2 hours for my cell ...