I got a SMS from Vodacom to inform me my migration was successful on the 26th of November 2013, However I did not do any migration, nor was I informed of being migrated. I called Vodacom 27 November and queried this, S3-T6F2P-PACIJ, I was told it is a mistake and it is being logged with the ...
I upgraded my phone 3weeks ago. Since then the data bundles I buy never register but I am charged for them. I went to the shop where I upgraded. One employee asks if he can help me when I get to the front of the queue after a 30min wait. He takes my phone to the back and returns 20 minutes later to ...
We have a 3G account with Vodacom, and this has been R 169 per month for the past few months. Last month we suddenly received our account (following the debit order), and it was R 2, 340.95. We contacted the call centre number to find out why this bill was so high and was told that in order to view ...
Ek het 14 Nov met Lisa (Vodacom Kaapstad) telefonies gesels wat ges? het dat sy ook nog geen antwoord van (Cheryl Reid, Vodacom) of haar bestuurder gekry het nie en dat sy vir 'n week met verlof gaan en ek sal hierdie week weer van haar hoor. Ek het geen kontak met enige van die Vodacom staf nie en ...
I renewed my cellphone contract in the month of July 2013 to the Smart S package of R399. I was contacted by a Vodacom consultant during the month of September & offered a package for R275. I confirmed with the consultant the amount of R275 & was assured that I would not pay a cent more. ...
I reported that my access to their site has been blocked on Tuesday 26/11/2013, and I was informed by someone that they will get back to me within 24hrs, it is now Monday 02/12/2013 and I have not had joy from the Servicie provider, all I got from them was a reference, number and when one calls to ...