I approached Vodacom Umhlanga with a problem on my phone, explaining to them that I live two hours from their offices and if they could please try and look at the phone, tell me what's wrong and try and fix it on site. Because I live so far from the offices, I was hoping that they could just look ...
After settling Vodacom with R 2 448.97 on the 30th Jun 2011. In Apr 2013 my daughter received a final notice stating that she owed R1 809.91. Since then I have been requesting a transaction history from VVM the company she was handed over to. As this was not forthcoming I went in personally to the ...
I took my phone into the repair center. I was asked if the "Find my device" feature was turned on to which I responded "I am not sure.". I was advised that this should take 7 days. I received little sms's telling me that my phone had been assigned up to the advanced repair ...
At the beginning of March 2012, I upgraded my cell phone contract to a new BlackBerry phone at a contract price of R327/month (a total cost todate of over R6500). There was a six week delay between contract signing and handset provision. Unfortunately the Vodashop staff (and 5 different official ...
To whom it may concern, I opened my invoices from Vodacom this morning to find the shock of my life!!! R4000 for data usage. Could someone please explain to me nr 1 how that is possible and secondly how to get the amount of my bill. The contract sim is used in a 3g stick and has always been fine ...
I bought a Blackberry on contract with Vodacom and within less than 22 days some of the buttons stopped working. Now they are telling me the phone has water damage. I know for a fact that I NEVER dropped any water on my phone. Now I have to buy a brand new phone AND pay for the phone they gave me ...