It is now more than 21 working days, I still have not received my R200 refund nor had any correspondence from vodacom since the 18/11/2013 when Rochell Carolus promised me that the refund will be actioned in 7 to 14 working days. i sent her an email on the 11/12/2013 but have received no response ...
I always had a good word for Vodacom. I had a contract with Cell C and I decided to take a contract with Vodacom. I live in central George South and almost have no signal where I live. I sit in the garden and have a weak signal. I dont know what to do but all I know is if Vodacom still deliver such ...
Good day, on the 20th November I, made a purchase on line and received ref 6wa82b as above, the person who assisted me, certainly did not hear that my specific request was that I would like to have a contract but keep my existing telephone number, 2 days ago, i was promised by Isabel on 011 4674000 ...
I purchased a new microsim for my contract phone at Vodacom Cresta. The shop failed to activate the sim. When I phoned Vodacom customer care Marelize refused to do the sim swap over the phone because it was not an upgrade. Clearly she could do the swap, she just refused, because of ...
I have been trying to get a upgrade, after several issues no one has bothered to help, i have been transferred from one help line to the next for the past week, going into a store is just as useless, clearly no one has any idea what they doing... i was willing to spend more money with them but ...
The phone got damage in the 7 dae period. I took the phone back st Creenacres at PE and it was OBF approved. I asked them to send the phone to Pretoria. Sandy never called me to ask did I get the phone. So I tried to get the phone because the number she gave was not working anymore. I drove over ...