I am very disgusted with Vodacom, the most untrustworthy and expensive cellular network provider in SA! I have a limit on my number so that my bill does not exceed R400, but when I checked my bill this morning, it was already standing on R1800! I questioned this with their customer care via email, ...
We have 3 vodacom contracts. All was fine until a few weeks ago. Suddenly the signal jumps up and down. I can't use the internet (wifi), because the signal is gone most of the time. The one area in my house that used to have great signal is also of no use anymore Its really a struggle. In the ...
On Friday the 13th, I mistakenly put through data on my LTE connection as my AlwaysOn wifi connection wasn't working. A few months ago I put on a call limit to make sure I don't rake up a big bill. The call limit did not work, I basically went over my call limit 5x within 3 hours. (Yeah, LTE is ...
I received a vodacom statement 2013-12-03, of which the account no qv 484140-9, cell phone no 079 246 9104, and was charged r 7994-00 for dat usuage, yet it was for a 3g laptop, which I don't have. What I have is a samsung tablet tab 3. I then phoned vodacom and spoke to carl on 111, which diverted ...
I purchased a pre-paid sim card from Vodacom a few years ago but recently, I have not been using it that much. I attempted to use it a few days ago but I could not unlock the sim. I eventually tried to unlock it using the PUK number but that still didn't work. I then called the call centre and was ...
On 19th when to Game Canal Walk to enquire and cancel my contract as it been two years. Consultant said that im unable to cancel my contract as i did a upgrade to a Samsung Galaxy. On 20th filled and fax all necessary docs to Vanessa at department, since then i have not recieved any feedback. Also ...