I have complained on numerous times. I am always promised a call that never happens. The only way to get a response is to complain here. You offer the facility on your website to get data usage balances. It is not working. It gives a null balance on everything except my main account. Can this be ...
So I have had a contract now for 18 months!!! Every month I pay R 527 for R315 airtime and what I thought was 250 meg data that comes free with the package I then discovered that vodacom has been charging me an extra R59 for a PROMO data bundle of 250 Megs of data, WHICH I DIDNT ASK FOR!!! This ...
The problem: I've got an iPhone 5s, got a Vodacom number, but left alone with no voicemail, although I did everything according to the books. Sent SMS 'VVM ON' to 123, get a return message 'Invalid keyword, try again'. Called the service center: 'We can help you on Monday, meanwhile try the regular ...
I did a sim swop at Vodacom data store in Canal Walk on Sunday 08/12. I was assisted by an agent, Kyle and informed that the new sim will be in operational within 24-48 hrs. On Wednesday I made enquiry at the 111 contact centre number and was told to go into any Vodacom store as the new sim was not ...
7th Dec 2013 i puchased a Blackberry 9320 from Vodacom, i considered them to be professional and efficient, however this is not the case. the Sim card was only activated on the 13th Dec2013 i was not able to use the phone for 5days. Totally devastated! I paid the necessary payment required for the ...
Hi I have accepted a contract over the phone with the promise of extra data. I recieved only 200Mb extra but i think the consultant offered 500Mb extra per month. I then logged a complaint with vodacom requesting that the recording be reviewed and sent to me, its almost 10 days later and i have no ...