I would just like to Compliment Vodacom on bringing about the Chat to us. Wow, I spoke to Yolanda about 2 weeks ago via chat to change my contract and that went well. She sorted it out for me in less than 30 minutes, I now chatted to Zunaid and I am Still impressed at the high level of service ...
Good day Vodacom, I am very dissatisfied with a recent transaction on my account not being allocated properly by Vodacom, me not receiving the benefits, but payment immediately went through and on top that having to incur more costs. Each month around this time I load an additional MyGig1 on my ...
Last Sunday i lost my cell phone then later i used my vodacom laptop sim card to call vodacom & they managed to block my sim card but the lady that was assisting me couldnt black list my cell phone then i advised to call during working days I then called on monday but i was advised that they ...
JUST RECEIVED MY IPHONE AND ITS NOW A WEEK THAT I HAVE USED IT, BUT SINCE LAST WEEK I HAVE BEEN EXPIERENCING TREMEDOUS PROBLEMS WITH THE PHONE, 1ST THEY DID NOT DO THE SIM SWAP HAD TO CALL THE 082 111 FOR IT TO BE DONE, BECAUSE THE AGENT WHO SOLD THE PHONE OVER THE PHONE DID NOT SEEM TO KNOW WHAT ...
I have 2 contracts with Vodacom, which after a 60 day arrears issue both numbers were removed from the network. I had made a payment arrangement but this did not seem to matter to them. I then contacted them and they informed me that I can reinstate the numbers by paying the arrears as well as a ...
I had 2 vodacom contracts, and cancelled the one i wasnt using, but have been paying for year. It had over R900 airtime accumulated and the call center agent told me it would still be available if i cancel and move over to prepaid. Today i've added the sim to a phone to make a few call, as i've got ...