Applied to change contract package to Red Advantage in October 2013. Was told it will be effective 1 November 2013. A consultant from Vodacom called to confirm it will be processed to Red Advantage on 1 November 2013. 3rd December 2013 I realised I was still on the business package whih meant I ...
I took a cell phone contract on 29.12.13 from James, when got home i realised that the contract that i have signed is not the one i needed, next day I took it back to the shop when i got there i spoke to James explaining to him that I need to cancel this contract due to my financial reasons, cannot ...
My cellular account has been billed for a service I did not subscribe to (have a data modem) without my consent. There are more than 25 similar cases in the last month on this website. If we all do not receive responses and explanations in the next few days I propose we jointly seek legal action ...
On arrival at shop for upgrade I was promised stock of a phone Samsung Note3 a it later in the morning (11AM). So I stayed in mall for additional 3 hours and returned to shop where I as refused a phone as they have recieved stock but was for back order. This is Unnaceptable service as they wasted ...
Its been 2 months since I started to complain, regarding my refund on my account. Vodacom billed me R384.30 extra from my account for a laptop that I don't have. After many failed attempts since Oct/Nov 2013 my concern has not been taken seriously. Their call centres (082) 1946 gave me a reference ...
I took out a contract with Vodacom for a Samsung Phone contract, but after a week with the phone it did not receive or make calls, I called Vodacom and advised them I don't want the contract anymore the agent advised me that he cancelled the contract and that the courier service will collect the ...