Does this even help? Vodacom Call Center is so incompetent, and after trying to explain the problem 4 times in a row they cant understand what you are saying to them apart from wasting your time. When you ask to be transferred to a Supervisor or Manager it is bluntly refused and said you must deal ...
I bought a Nokia Lumia 720 on the 19th from Vodacom. 5 days later it just 'died' I returned it vodacom on the 24th and today I am still without a phone. I fail to comprehend the difficulty in simply checking the phone, if damaged issue another1. I am really disspleased with the manner in which ...
My BIS has been off since December 31 2013. I have made numerous calls to Vodacom but no one seems to be able to help me. Asanda, Lesego and Mandla are all useless. Even worse is the last female agent i spoke to. She put me on hold without permission and after 11 minutes I had to end the call. She ...
I call vodacom call center every day, i am so urterly disappointed and disgusted anout the service im constatly receiving, just upgraded my phone and it has been a nightmare even before i received the new phone, can some please advise me how i can give back the phone and cancel this contract. i ...
I was without justification sent am SMS that I am subscribed to Miranetworks services. They (miranetworks) took R6 per day for over a month (plus minus R200). This is. Considering I never subscribed to any of their services. How did they get my number? How did Vodacom allow them to add a ...
A month or two back I complained about the poor reception for my 3G device. After numerous phone calls it basically came down to that I have poor receptio and it won't change in the near future. I was told that I can can cancel my contract because of this. I phoned the cancellation department on ...