In September I transferred a number on a expired low value contract to a person who had been using it and wished to take it over. The person submitted my letter authorising transfer of the number into his name and applied for a contract, provided banking details, statements etc and walked out of ...
The problem I have is that I cancelled an internet account with Vodacom in October 2012. Now when I tried to get a second bond they say I have been given to Vodacom's legal department for an outstanding balance. This is where the problem is coming in with Vodacom. I have tried to get assistance ...
I upgraded in December 2013 at the Vodacom Golden Acre Branch. I asked them to cancel the R135 topup package with the 300sms bundle and change it to the Uchoose Flexi 100. At the time there was also a recurring monthly special of 1GB data for R69. The assistant said she would activate that. As of ...
I have a contract with Vodacom however anybody calling from the MTN network is unable to call or message me. When they try my number comes up as "number does not exist" Any other network is able to call me and I can make calls to the Vodacom network so my number clearly does exist. I ...
Hi Please can somebody explain why warranty is revoked on the basis that there is minor physical damage that is not related to the reason the phone is malfucntioning. A small chip that i have had for months cannot be sufficient reason to revoke my warranty. Initially I was told that the ARC will ...
I submitted a contract cancellation request at Vodacom Tygervalley on 25/11/2013 for my contract to be cancelled and number converted to prepaid. I was told that it would be converted to prepaid on 25/12/2013. This did not happen so I went back on 28/12/2013 to Vodacom Tygervalley and was told that ...