I realized on the 30th of Dec 2013 another contact is active on my account without me signing any documents. I reported the matter to Vodacom Cancellation and after service department. According to the call center the contract will be removed from my account with in 2 days. When I asked for a ...
Since the20th of Dec I have been trying to get a new phone from Vodacom. my Blackberry is not working well and due to work reasons I need a working phone. I was denied a premature upgrade which I understood but thought it was ridiculous that Vodacom refused a upgrade even though I was willing to ...
I was in desperate need of a phone and drove from pretoria to Sandton to take out yet another contract as my phone had been. I went in to a very helpful assistant named June. The deal I was looking at was for the Samsung Galaxy. Upon Arrival I was greeted by July and asked him what package he could ...
To whom it may concern On the Vodacom website, it states that the "Out-of-bundle rate for Postpaid customers is R1.00 per MB and R2.00 per MB for Top Up customers. Promotional pricing valid until 6 February 2014." [link: [URL Removed] I am a Postpaid customer and not a Top Up customer and ...
Upgraded on the 14th of December. Did not have the iPhone 5 in stock. I paid for everything and they told me they will call me as soon as the phone arrives. Now 3 weeks later. The parade quote has expired and no feedback from Vodacom. They have lost my paper work and still no phone. Is this the ...
So, I have been trying since the 2 December 2013 to convert 2 of our company numbers to prepaid. I have heard every excuse under the sun and been to I so many times I cannot recall. What has brought me to this point, yesterday after mountains of incompetence I was absolutely assured that the ...