On the 10th December 2013 my ex husband went to Vodashop Wonderpark and upgrade on MY cellphone account without my permission. I went to Vodashop Wonderpark to Wally and logged a complaint on the 10th Jan 2014 and also soft blocked the line, he only gave me forms to fill in and told me it will take ...
I took my 9-month old Samsung Galaxy S3 phone to my local Vodacom shop and they booked it in for repairs, as the phone was not charging properly, and sometimes indicated that it was charging while not plugged in etc. As I took it out of the protective cover, I told the shop assistant that the phone ...
I am a loyal client to Vodacom for 15 years today I am very upset. I upgraded 1 of my many contracts in July 2013 & took out a Samsung S4. Upon taking out this contract I explicitly advised the consultant that I want to ONLY pay the monthly subscription amount of R399 & Nothing more as I ...
I called in to upgrade on line I was told I have to pay R150 I was told it's the admin fee and it's on the t&c I then asked the guy on which clause I told him I will read through the t&c and come back to him. To my surprise few minutes after I get an email confirming that my upgrade has ...
I called the call centre to query my bill charge for the invoice of 03/11/2013. Two months later still no feedback. The bill was way over my usage so i called to request an investigation. I await the outcome of the investigation. Quiet frankly i just want to cancel this contract because clearly I ...
I have been trying to upgrade my phone for almost two weeks now. On Wednesday the 22 January 2014 I tried phoning to upgrade again to the Uchoose Flexi 100 with the Samsung S3 Mini. I was told to phone 0821941 to have my portfolio amended, which i did and a woman said she will do that for me and I ...