Since 8 February 2011 I have been requesting Vodacom to do something about the bad Network Coverage in Parys, Free State. It is almost 3 years later... AND I STILL HAVE VERY BAD NETWORK COVERAGE!!! Everytime that I phone in to the Call Centre, I get the same lame promise... "Network division ...
We renewed our contract in the beginning i.e. 1 December. We moved from Blackberry to Samsung. When the December account arrived I noticed that we were charged for Blackberry BIS. I thought maybe it is because we upgraded in December and the changes couldn't be made. The January account arrived and ...
I keep on getting calls as to why i stopped my debit order, I keep on saying check my phones history, job cards, how many devices ive been given "no history" devices and they all tell me to forward and email to [Email Removed] - which i do over and over. Lindiwe responds with "send ...
Hi Vodacom My My5 promotion is failing to load giving error insufficient funds even though i have money on my msisdn. I called customer care 21/01/2014 10:31 and spoke to Nxolani he tried to pass the buck trying to transfer me to Blackberry department even though the issue has nothing to do with ...
I Called Vodacom the beginning of December to assist with resetting my password for my Vodacom internet account. THAT'S IT, only a Vodacom password. I have called more than 8 times and every time the call centre agent (there is so many that I have already spoken to that I cant just name and shame ...
Last year in about October, on a random evening, I received 2 SMS's from Vodacom saying that my "2 new Contracts have been activated." I was suprised, because I had not requested new contracts with Vodacom. I called Vodacom several times to report this and cancel the contracts, they made ...