I ordered a phone online on the 23/01/2014 at 9:30 (surely that would be one of the first sales in the morning) as i was told it was the best way to do it and that if i confirmed everything by 1PM i would qualify for next day delivery which is very impressive... to which on the 24/01/2014 i waited ...
I've been calling Vodacom customer care for about twice every week since the beginning of January. Before then I 've been to a Vodacom for you store who sent me to the vodacare shop, all of which were unable to resolve my technical query. The query is that I am unable to access certain internet ...
I purchased ipad mini in december 2013, stephanie the saleslady gave me the wrong sim card. I waited 2 weeks for the right simcard as I refused to go back to canal walk for a mistake I didn't make. When I finally received the correct simcard, I discovered that my ipad mini was faulty. I immediately ...
Kim phoned me after the complain and said will come back to me so a guy phoned me cant remember his name said he will sms me the nr that I should use and will also load free data, well I'm still waiting on both to happen an complain is not resolved on empty promises. ...
After I recently bought a Vodacom Wifi modem and not receiving the help I need from the sales person, I was assisted by Nick from Vodacom's call centre who knew exactly what help I needed, which means that he knows his product. He also helped me very quickly to get my modem set up. He even offered ...
I noticed excessive amounts being deducted in respect of my data account. Initially, I was convinced that it was merely a mistake that would be corrected in due course. On 2 December 2013, I made call to enquire why i was billed so excessively. I was told that I was billed additionally for ...