In October 2013 my online profile with Vodacom got locked for some reason and when I tried to log in it told me that I need to contact customer care. I spent much time on the phone and they promised me to call me back as they experienced a technical difficulty. In the meantime I couldn't log into ...
Vodacom please sort out my problem. I have been phoning and I was told that Vipul Vaidya is suppose to be the person sorting this matter out and since he is not even responding to his fellow colleagues when they ask him to sort this problem as I was told that their department can not talk to ...
My S4 went crazy and wouldn't charge so I took my phone in to Vodacom Centurion mall as they were the closest to me, the phone was given in at 10.00 the morning, they said I probably needed a new charging thing for my motherboard and it could take 21 days, at first I was taken aback by that and ...
I have been working in Singapore for the last 8 months and only realised on my return in mid December that there are monthly debit orders deducting money from a specific Capitec account. All these are related to cellphone companies and refer to contracts that I did not take out. This bank account ...
My wife is due for an upgrade. As such I tried to upgradeher contract using the online apllication. Firstly Vodacom never phoned to confirm the upgrade. Secondly, my wife can't speak on the phone and uses it merely for text messages. Therefore when I finally contacted the call centre, I was ...
This is now the 4th report I'm posting on HelloPeter about this matter. In NOVEMBER i was told i was due for an upgrade, I still have not received my phone. It seems that the only way to get some sort of response from Vodacom is to post something here-Vodacom quick enough respond and call me back ...