AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - They just dont care | #316252

Vodacom
They just dont care

I called the call centre to query my bill charge for the invoice of 03/11/2013. Two months later still no feedback. The bill was way over my usage so i called to request an investigation. I await the outcome of the investigation.

Quiet frankly i just want to cancel this contract because clearly I am not a valued customer. I paid for something I did not use. When my data ran out I bought the once off data but I seam to be charged outside the bundle.

Date:

Company: Vodacom

Country: South Africa   City: Call Centre

Category: Telecommunications

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