I have been here time and again over the last 3 years complaining about service quality of the network in my area, and it persists signal just drops off and comes back, its ridiculous, i spend at least 3k per month with vodacom, I was told a new tower was erected in my area but it does not seem to ...
It is with much dismay that I have discovered that my account has still not been adjusted after I put my original complaint on HelloPeter. There is still an amount on my account for data usage that was incorrectly billed to my account. Also my frustrations come from the fact that I have been paying ...
I have applied for 2 contracts telephonically beginning of Nov. And both contracts was approved immediately.i haven't received any feedback from Vodacom after that, only to my surprise my account got debited end of Dec. Called the centre on the 03/01/2014 spoke to an agent (Martin) who advised me ...
Vodacom is refusing my number to port to another network and the cant provide a valid reason I have been in contact with Vodacom since 22 December 2013 still no response they keep on saying they will come back to me and todate they still telling me the quiry is pending until the 25 January and the ...
My cell was in oct 2013. I reported it when they told me The cell nr & my Id nr didn't match! Which is their mistake & theirs to fix because when I took out the contract I did so with my ID document! I then went into the klipfontein branch to get them to rectify the mistake whereby they ...
I have given in my cell phone for an insurance claim @ Vodacom on 02.01.2014 without hearing from them I went into the branch to get an update from them they advised they are awaiting the insurance company to approve my claim that was in the morning 23.01.2014 I phoned again in the afternoon they ...