I phoned Vodacom on 27/12/2013 I and told them that my d/o will be returned unpaid. The consultant soft-blocked the lines, saying that this can be done for 3 months where after outstanding money MUST be paid. On 23/01/2014 I received a letter demanding payment within 7 days, alternatively ...
I just got my contract.after having the package sent to orange free state, then to greenside, i finally get the sim card for my data contract.just 1gig pm.friday 9am the sim is swapped and am told to wait till my old sim stops working.i do that.later i put the new sim in my cell.the nightmare ...
It's shocking! It's been 2 months now since I logged a complaint about Vodacom asking them to cancel my contract but it's taking forever to do so. On the 12th of Jan 2014 they decide to take in the phone for OBF after I spoke to them on the 7th of December 2013. I'm very dissapointed in Vodacom, ...
On numerous occasions after down loading data bundles from the VODACOM website, my bill has been charged but data never down loaded. On contacting customer care which can take a couple of hours if you are lucky, you get to speak to a blank person on the other side that has no idea what you are ...
On my package I set a call limit (at R50.)Along with this service -they sms you when you reach 50%, 70%, 90% I arrived at 11.05am. At 13.15pm I got my 1st sms saying I'd reached 50% of my voluntary call limit, a few mins later a 2nd sms - 90%.I packed up, went to the loo still softblocked. I called ...
I had to take in my phone for repairs which was only 3 months old I got it back within a week, I thought that was really good just to find out that the new device they gave me was in actual fact not new. I had to take in the "new" phone after 6 days with the same problem as the first one. ...