Hi, my name is Nicolette. This is the 4th or 5th time I am complaining on this platform regarding Standard Bank Trust based in Rosebank. The bank has decided to resign following multiple disputes and unresolved complaints to both the bank and the Master's Office.
Hello Peter team, if you are really authentic, you should allow a platform where we can post documents. I have proof but lack the cash to take the matter to court.
No. 33 Baker Street, Rosebank - the management of that trust office is corrupt because even the complaints are not attended to.
Brenda Maphutha, you and Dieketseng Shabangu stopped the monthly income on our side on 20 June 2025, even when I requested that we take this matter to court from April 2024, yet you refused. Now that the other bank has authority over Ruth Medhanit Molapo's trust, you are delaying the process of transferring the capital to the other bank.
Funeral covers have lapsed because of your actions; you have caused us severe headaches and forced us to abandon our property because of your selfishness.
Dieketseng Shabangu, even after threatening me by saying, "Do you think that Standard Bank, as big as it is, will allow me to do as I please?" I know you remember these words came from your mouth.
I have allowed Standard Bank to trample over me and my daughter for so long, but not anymore.
Brenda Maphutha, it was easy for you to draft a letter to stop payments on our side in my presence in June, and you resigned earlier in September. It should be easy now to transfer the funds to the other bank.
Transfer the funds as the beneficiary needs to be taken care of.
I have done my part in protecting at least some of the trust funds, e.g., property that was being purchased after being declined 7-8 times by Charmaine Msibi.
You will never take care of Ruth; you are not even related to her. You only care about your affairs.
Where is Sim Shabalala?
Sim Shabalala, where are you, man? I have even complained directly to your office using your email, but why is there no response?
Please bear in mind that we cannot afford lawyers like some clients do.
If Standard Bank were conducting business correctly and fairly, then many disputes could be avoided.
I assume you must be wealthy and don't have time to attend to some client affairs, but at least allocate a week every three months to check your emails and departments. Don't fully trust or depend on personal assistants because things can happen.
I am an active job seeker; I look after Ruth and the youngest, who also has a disabled left foot. I am both a father and mother to all my six kids. I get exhausted and sometimes sick, but I still have to wake up and be a good parent to them.
If only you could wake up from your expensive beds and attend to your tasks without depending solely on assistants, the world could be a better place.
I woke up at 4:00 AM and started typing. That doesn't mean I seek attention or that I am crazy.
I just want someone to notice me; I want my voice to be heard.
Administrators are taking bribes, which is why people like me suffer because of selfish individuals.
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