Every now and again, I get where people phone me, and it says that my service has been suspended, but I know it's network problems, It happened again this past weekend. Business people phoning me will think that I'm not paying my cell phone account, it puts me in a bad light. I cannot afford this ...
I've been trying to get hold of the Call Centre today with no luck! After holding for about for 30 minutes and phoning again and holding again I gave up hope. I phoned 2 weeks ago regarding an early upgrade and was promised a call by the end of last week as they had no stock. I am still waiting. ...
Hi my name is Mohamed.i had lots of problems with my blackberry 9300 from virgin mobile from the time it was new. The phone was sent in about 5 times for repairs and came back with the same faults. every time it came back, they said they did a software update.i am frustrated and highly disappointed ...
I currently have a contract with virgin mobile. The 24 months have passed and I have cancelled my contract with them 5 months a go but they are still charging my every month my subscription fee. I have tryed to call the customer care line but that does not work, after 20min I hang up, every now and ...
On 23/082013 i sent a request through and got a call back on monday 26/08/2013 as I did send to Virgin Gym and spoke to Trace-Lee who advised that the query would be sent to the correct department. To date no correspondence received since I had to wait over 2 and a half years for a simple recon ...
Realising our Contract was coming to an end phoned VMSA was told that my request had to be in writing had to address an email with a covering letter to [Email Removed] which I did on the 15th July 2013 advising that we did not want to renew /continue with the contract which expires 27 July 2013. ...