In July 2013 I contacted Nadipha of Virgin Mobile asking which upgrades they could offer me, After not being offered a good deal I said to her that she needs to cancel my contract which expires on the 01st September 2013. She then explained to me that it will end on that date and that the last ...
Called the call centre on the 18TH March 2013, enquiring of my account expiry. Was told it is to exp on the 5th Sep. Got a quote too of hw much it wud cost if I payed off..Then R1.582.22.However decided I want to serve notice for cancellation on expiry given I was and am out of the country and am ...
I AM MASHUDU... DONT GO FOR VIRGIN MOBILE, once you sign the form, they dont care about you. this is my 3rd complain about their repair service. my phone was booked on the 6th August again, after it was booked for service for 2 months, it came back not repaired successfuly, but they said my phone ...
I have submitted a complaint and I received a call from Tshego and she promised to give me a call. I only received an email that I will be refunded my money after I submit a copy of bank statement which I did. I have send emails as well to follow up no one is giving me feedback. I would also like ...
Virgin Mobile's services is beyond pathetic. I have never come across such COMPLETE INCOMPETENCE!! I have been trying to cancel my cell phone contract for three weeks... Every time I phone, I speak to at least 4 call center agents that either put the phone down or cannot help me at all. Last week ...
Hi, how much data do i have left on my phone? And why whenever i go onto the internet are you chewing my airtime? Before i went to sleep last night i had R114.00. i now have R109.00? My number is 0782222132. U guys are turning into a horrible network. Is it possible for you to convert R60 of my ...