I'm so sick and tired of writing on Hello Peter to complain about Virgin Mobile. If you had to look up the word USELESS in the dictionary you would see Virgin Mobile's logo!!! Now my contract has been cancelled with Virgin I get an invoice for a contract renewal fee but I have cancelled my contract ...
I was contacted by Virgin Mobile at the beginning of August (about 4 weeks ago) to renew my contract with them. I confirmed all the details telephonically, which i was happy to do since Virgin Mobile stores are few and far between. I was told that my new contract would start the beginning of Sept ...
So since it is useless calling the call center waiting my hole lunch time and more (timed 309 Mins) i am fed up with waiting I don't have time for this you got my details sort it out... Should you resolve this matter in a acceptable time I am happy to change this complaint to a Compliment ...
I ported my cell no from Virgin to Vodacom at the end of June. I have been billed for 3 consecutive months for a cell phone contract which has been cancelled by porting, telephone and in writing. I have cancelled the debit order at the bank and yet Virgin are still debiting my account. This is ...
I have tried to cancel my two cell phone contracts since April. The service has been cancelled quickly but they are still money from me. Last month (Aug 1) I received a letter of apology from them with a refund 4 days later of the money that they. No bank charges orrefund for hours on the phone ...
I recieved my contract phone (Galaxy S4 mini) on 28/08/2013 and have since been waiting for activation. I phoned head office today to explain my problem and dissatisfaction and I was met with a bad attitude. I was told last week that I would be activated latest Friday afternoon (30/08/2013). My ID ...