Good Day I make no voice calls from my cellphone. Yet I received the following call log. It seems someone has hijacked my my cell number. Calls were made to Kuwait, Syria, Bangladesh and Germany. These are calls. Please investigate asap or I will have to log a case with the police: Account From To ...
Cancelled phone contract at Virgin Mobile shop at Canal Walk on 1st February 2013, last debit order to be 1st April. After 5 months of phoning their call center and getting promises it would be sorted out, still debiting my bank account. In desperation have requested my bank to stop all further ...
Good Day This is the 3rd Hello Peter Complaint towards Virgin Active I would like to cancel my contract as the service and the network is pathetic. I called now for the 5th time to get assistance, everytime waiting 15-20 minutes to get an answer from anybody. The 5th time I explained my story and I ...
I recently renewed my contrac with VIRGIN MOBILE SA and i am supposed to get airtimt, sms and 200MB but every month i have to call them because the 200 MB are never loaded and it usually takes a week befor they can rectify this, i have been having this issue ever sisnce i took out the cotract and ...
I tried to terminate my 24 month subscription early as I cannot get a signal in 75% of the areas I frequent. VMSA were unable to do that. I then asked for it to be terminated on the completion date 03/09/2013, which it seems they are unable to do either as my phone still works. Can they please ...
My contract expires on 16 Oct 13. I was told on Monday that I must give 30 days written notice to cancel my contract. From Monday 2 Sept up to today, I have phoned 8 times holding from 12-22 minutes at a time trying to get hold of a human being. I have also send 3 emails on their website requesting ...