I am on a contract with Virgin Mobile. I was billed two amounts for August: 1. My standard monthly bill 2. An additional random amount I called customer care as the second amount did not appear on my monthly statement. All the employee could tell me was that the second amount is for additional ...
For months now I am strugelling to get my statements from Virgin Mobile, how do you expect me to pay my account if I have no idea what amount I need to pay??? Yesterday I received and sms saying if I do not pay my phone was going to be disconnected, so I phoned 129 and 123 and what do I hear, you ...
I HAVE CANCELLED MY ACCOUNT WITH VIRGIN MOBILE IN APRIL AND EVEN TODAY I AM STILL BILLED ADN I KEEP ON CALLING AND THE MATTER IS NEVER RESOLVED, I AM SICK AND TIRED FOR THE PAST 5 MONTHS THEY ARE BILLING ME FOR SOMETHING THAT I HAVE TOLD THEM TO CANCEL, I DONT WANT THEIR SERVICE I WANT THEM TO STOP ...
After numerous amount of months I still don't get any joy from virgin mobile. I contacted the accounts department on the 24th, 25th of july asking what the amount was for the month as I pay cash due to virgin mobile debiting my account double every month, I spoke to account and they advised me that ...
I bought your sim the 1 on promo, and I was was promised 1 gig for R40, some said its R75 per gig plus two gigs, to my surprise when I tried to convert my airtime into data, the prices were not according to what was narated to me, I'm actually very happy with the network that I'm with, I was sold ...
I have an existing debit order arrangement with Virgin Mobile for R100.00 per month. This amount is taken off my account and airtime loaded thereafter, usually after 5 to 7 days. My account was incorrectly debited for the amount of R230.54, a figure that seems to be a thumbsuck by Virgin mobile. Is ...