I have been contacting Virgin for over 4 months now regarding their Premium SMS service that doesnt work, I have patiently been waiting while they try figure out what the problem is. The past weekend I had a medical emergency and needed to sms my medical aid, but ofcoarse the service wasn't ...
I received an e-mail with attached virgin mobile account. The billing amount was incorrect and Tshego phoned me and I was advised that it is too late to rectify the debit order amount although she admitted that the amount was incorrect. She promised to send me an e-mail stating credit note details. ...
2 weeks of calling and asking about upgrades and when will i recieve my new phone. each time its a diffrent excuse. it should have been done in 5 days and now still going for about 2 weeks. fed up isnt even a beginning of how i am by this time. virgin mobile is one of the worst service suppliers ...
I took out a contract with a Virgin Mobile approximately three years ago. At the end of my contract term I opted to switch to a prepaid plan finding that to be more feasible. I regularly use the number to do my cellphone banking as it was initially linked and still received sms's etc. Yesterday I ...
Virgin has still not given me a answer as to why they are steeling my mone and now the are telling me to pay 570 to close that account while they are the ones who are wrong. You never get your statement and you never have signal on the phones you take with them. No solutions till to day, dont open ...
My name is Hulisani Ndimane I use to have an account with Virgin Mobile for a phone contract for 24month. I've finished paying my contract in 2011 but everytime I go apply for a loan, car or a house it shows that am still owing them but when I phoned them it shows am done paying but they've listed ...