All Virgin Mobile South African customers are still unable to send SMS to premium numbers, i complained about this 2 months ago on this form as well as numerous calls to Virgin to no avail. Each time they say their technicians are dealing with it. This has been going on since beginning of April, ...
For the last 4 months (the entire duration of my contract thusfar) I have been experiencing issues with the virgin mobile network. First I was offline for an entire month - then when that was sorted out, my internet connection drops every minute - unable to use Whatsapp, Nimbuzz, Skype, Facebook - ...
I have been paying R322 for my contract for the last 2 years, every since Virgin Mobile went over and had a downtime in May my account has doubled & the answers I get from the billing team is that I use my phone more. Seriously... there is something really wrong with the billing system and I am ...
As a precursor, please see my previous, unresolved HelloPeter complaint: https:///virgin-mobile-south-africa/complaints/account-inaccuracies-and-other-important-things-1167641 Here is a summary of my complaint: 1) I cancelled my contract after 24 months, however the invoice for my last payment (end ...
In 2009 I settled my account with Virgin Mobile with an outstanding amount due of R307.00. I have the proof of payment. In 2011 I wanted to buy a house and on application of my bond the bank informed me that I had a bad credit record as I have a listing on Transunion form Virgin Mobile. I then went ...
Virgin Mobile's services is beyond pathetic. I have never come across such COMPLETE INCOMPETENCE!! I have been trying to cancel my cell phone contract for three weeks... Every time I phone, I speak to at least 4 call center agents that either put the phone down or cannot help me at all. Last week ...