AfricaComplaints.com » Telecommunications » Complaint / review: Virgin Mobile South Africa - INCORRECT BILLING AND OVERCHARGE STILL NOT FIXED | #209443

Virgin Mobile South Africa
INCORRECT BILLING AND OVERCHARGE STILL NOT FIXED

I received an e-mail with attached virgin mobile account. The billing amount was incorrect and Tshego phoned me and I was advised that it is too late to rectify the debit order amount although she admitted that the amount was incorrect. She promised to send me an e-mail stating credit note details. I have followed up with 3 e-mails. No response from her as yet. next debit order date is 25/09. Can they please advise accordingly. thanks

Date:

Company: Virgin Mobile South Africa

Country: South Africa   City: HEAD OFFICE

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google