I recently have upgraded my currant contract and taken another contract out with Virgin Mobile. I was told they would contact me back with in 3 hours to confirm approval. I had to phone and follow up later the afternoon as I got no feedback. I got delivery of both new phones on Tuesday. Both sim ...
1 - Stop sending me sms claiming that you will shut down my account. Its closed already. 2 - I send the account details changes on the 5th of June 2013 already while the contract was active. Stop hassling me about not paying because you guys where to lazy to update the info. 3 - I have send e-mails ...
The 3G/HSDPA signal in my area, Roodepoort, is completely unacceptable. On the weekends it works wonderfully well but during the week, the signal is non-existent even late at night. I can understand that it might be a little slower during the week with possibly more activity but all I can get is ...
My cell phone contract is up for renewal/upgrade. To this end I wanted to call ahead to the Virgin store and confirm they have the phone in stock prior to me taking time off work. The call to canal walk rang and them after more than 5 minutes terminated. This happened on at least 3 occasions. As ...
The contract in question was initiated on 19/11/2007 and renewed for a further 24 Months. According to my calculations 48 Months would have ended on 19/11/2011. At the beginning of October 2011 I gave my more than 30 day notice that I will be terminating the contract on the said date to which I was ...
I joined Virgin Mobile on a 24 month contract and a month before the end of the contract I phoned in to give the months' notice as required. I then had my number ported to MTN and thought that to be the end of it. Two months later I saw a debit order going off my account and at first thought it was ...