I phoned 123 to report inquire about double payment taken out of my bank account. I was due for upgrade when I went to inquire about it the packages had been changed. My contract was top up R149.00 per month (R150.00 airtime and 1000 sms) I was told that if I want to continue with this contract I ...
SAT:14/9 @2pm: I bought airtime from JETMART, Boulders, Midrand - for R180. Once home tried to recharge and said "temporally banned from recharging". Phnd 123 (for Virgin cells) 11 mins b4 they ans'd: Guy says he will just check - and not a sound - when I looked at phn it said "sim ...
Good Day. My name is Lillian Sekgametsi Motaung, my ID is 6607070345083. I'm sending my problem to as my last hope, I do not know who to turn to, fortunately my colleague told me about you. I took contract two years ago with virgin mobile, I used the phone for two months or so, dont remember ...
I made contact with Virgin Mobile Customer Care on Monday 16/09 and spoke to a number of people all regarding my cancellation. The request was that they cancel my service as the contract was coming to an end, thus giving 1 month's notice. I asked if i must put it in writing so that both parties are ...
I posted a complaint about Virgin Mobile and the promises made to me when i ported my number from MTN to Virgin mobile. 2 days later i received a call from the escalation department from a lady (name known to me) who again promised me that she would make sure the issue was fixed and would get back ...
Virgin have once again got my blood pressure up. They have disconnected my services today again. This company is a joke and are just full of promises and delivery is zero. For the last 4 months I have been disconnected and have to call to have my services reconnected. The embarrassing part is when ...