I cancelled my contract in July, giving my 30 days notice period. The cancellations consultant I dealt with was Lerato who confirmed my last stop order payment would be on the 25th of August. I called back twice over the next few days just to check it had been loaded and it was confirmed by 2 more ...
I first took out a contract in 2010/2011 with Virgin Mobile. I then got a blackberry 9900 for Christmas of 2011. I went into Virgin to change my contract to get BIS for the blackberry. They changed it at a fee of over R1500. I agreed to pay this because the cancellation fee was more. Since then I ...
I walked into the Virgin Mobile store in Sandton City tp upgrade one line of my contract and to cancel the other line. The guy upgraded one line and informed that the other will be cancelled. Two years later I realise that I have been charged for the other line and R7154 has been debited from my ...
After almost 8 years as VM Client I decided to cancel my contract due to * Virgin mobile reception being very poor * Better deals with the competitors * Lots of dropped calls, or crossed lines * Billings being done days early before agreed pay date (example December billing was done 9 days early, ...
I have cancelled my account but I see virgin has debited my account twice for no reason. I complained but as usual it has fallen on deaf ears. Virgin mobile is definitely the worst service provider in SA phone me!! ...
HELLO PETER I had battled for three months to get a debacle in connection with an upgrade- phone sorted out when low and behold I was contacted by Virgin's courier service to inform me that another phone was to be delivered to me. I told them it was a mistake and that the phone had to be returned ...