Recently I found out that my name was on ITC for cellphone account with virgin mobile that I cancelled. The account was written off, without my knowledge. However in 2012 I cancelled the contract after requesting virgin Mobile to furnish me with all the relavant amounts owed to them for the process ...
Dear virgin, i was quite exited to move from MTN to you due to the great reports i heard from friends and family. lucky for them, they never had their phone .on a Friday. why you ask? cause if they did, they might have warned me that your lost/ phone ITC department is closed over weekends. WHAT?! ...
Virgin mobile is by far the most useless service provider I have ever come across. All their call centre agents and lead you on when they are unable to help you. Everyone has a different answer for the same question, clearly showing that nobody knows anything! Richard Branson, innovative? I think ...
We signed up with Virgin Mobile, for 24 months, just before the expiry we were called to extend our contract, we indicated that we want our contracts to be cancelled, and this was indicated as being done. Subsequently we received numerous calls regarding our contract, and each time we indicated ...
I have been waiting for the phone I ordered for almost 2 weeks now. Every time I speak to someone its a different story (dramatically different). I call every day, spending at least half an hour a day on the phone just to hear another excuse and see no action. I have previously written a complaint ...
Good day, kindly provide an email address where we can communicate with your collections department manager regarding paid up letters that your clients provided, Regards ...