1. Billing address changed incorrectly 2. Statements astray 3. Written comms. ONLY via 'Contact Us', ignored & cannot get hard copy. 4. Debit order processed after agreement that payment will be by eft. Queries ignored. 5. Sms's to UK repeated up to 6 times. Eabongile Npsangane of customer care ...
Dear hello Peter I had a cell phone contract with virgin mobile, and during the period of that contract they would remove airtime even after debiting my account. I had three contracts with them and after the other two finished they still continued to debit my account even after putting a stop order ...
I would like to bring under your attention that VIRGIN MOBILE calls keep on dropping! This is not the 10/20/30/40/50th time this happens. - People know NOW that they can t get hold of me because ALL my call drop ALL THE TIME!!! I had it with VIrgin mobile - my contract expires end of OCT 2013 - BUT ...
Virgin Mobile decided to black list me, FOR AN ACCOUNT THAT PAID IN NOVEMBER 2011. After that I did not hear from them again even though they were still debiting me. You see there is a route you should take, by law, before you black list some one and Virgin Mobile did not bother to follow the law. ...
Virgin Mobile decided to black list me, I admit I did owe them money, how ever I had supplied them with other banking details where they were supposed to take money for paying the account. After that I did not hear from them again even though I still had 2 Virgin Sim cards that were active as well ...
On my May statement of virgin mobile I was made aware that virgin does offer data bundles and found out through a friend that that can be accessed by dialling the number. I then proceeded to purchase data bundles in an attempt to lower my monthly cost. On the July month's statement I found that the ...