I have an 8ta internet conx and had a problem connecting... called the call centre/s... was on the phone for about 40 minutes... got passed back and forth about 15 times... was so frustrated and ended up hanging up with no resolution! It's no wonder that Telkom is doing so poorly as a business! ...
In February 2013, we called Telkom that we are moving and we need to move the line/account. In Mach we were billed for a line that we were not using anymore. We called again and we asked why is that? They said is because they do not have lines in Midstream. Okay, if you do not have lines, I am ...
So, I requested my TI ADSL *account* to be cancelled with Telkom (more than 3 weeks ago). Wasn't too impressed with the performance, TI unable to provision the account correctly (unable to log into my email / usage tracker / etc) and couldn't really be bothered to sit on the phone for hours on end ...
On 28 June 2013 I had my Telkom residential line moved to my new residence after logging an online request. The online request stated that the move will be free of charge and I got billed R483, 94 for the line transfer on my latest statement, which is incorrect. I also moved my ADSL line back to ...
I phoned Telkom's ADSL support line on Wednesdag evening because my ADSL could not connect. The person I spoke with told me that the exchange is down and I should "just wait a couple of hours". I called them again on Thursday evening since I could still not connect. I was told again that ...
People are quick to moan at telkom, my business line was offline yesterday i reported it 5 pm yesterday online, and the problem was resolved by 10 am the next morning the guy came to even make sure it was fixed, really fast efficient service!! so i thought i would give some positive feedback!! ...