I received a bill with R160 charged for a failed debit, this debit failed due on Telkoms systems, not my banks. Telkom refused to give me the R160 back. I paid for a service in advance and when I changed to a new service, they refused a refund. I was charged interest on my account due to the failed ...
I am now certain that Telkom is worst company I have EVER dealt with in customer service. Since 0800 hrs. today I have been trying to get hold of someone from Telkom due to a Wi-Fi issue. I have called virtually all the numbers I came across on-line including their Direct Shops which aren't ...
In this day and age of technology I cannot believe that I cannot even be told where I stand in the queue after reporting a fault 3 days ago... Wednesday morning we woke up to a telephone line more dead than a door nail. I went to my neighbour and asked to phone the 10210 number and thank goodness ...
My mother has passed and she was the account holder for the Telkom phone line. We have been trying to change the account details to show my name has the account holder. I was told by the Sea Point branch that it would cost R700 to complete that transfer but when I called the accounts department the ...
I am regrettably writing this with a large amount of frustration, disappointment and with absolutely no more respect for Telkom. Last year January (2012), I took up you promotion of 3 months free internet where i only had to pay R140 line rental. I started this on the 25 January 2012 and called ...
I called on the 19 May 2013 for my account with you guys to be cancelled but i still got billed in June then i called in again 20 June 2013 spoke to Mduduzi and he told me it was never cancelled... and transferred me to Cancelation department i spoke to moses and he said he will cancel it i was on ...