Ek het aansoek gedoen vir 'n Telkom ADSL lyn die 3de Mei. En tot nou toe nog niks, en dit na lang gesprekke op epos en telefoon oproepe wat my al honderde rande uit die sak gejaag het. Ek het al die eposse as bewys van lee beloftes en swak diens. Supervisors of managers wat nie weet wat aangaan in ...
Order no291643/61 Ref: 529678. Two of our lines work BUT Telkom must put another line in a 3rd one - we are waiting 2 weeks for that line and they did not respond on our phone calls. Telkom was one day here 2 weeks ago busy to put the wires from the telephone pole they leave it hanging there and ...
Logged a call for adsl downtime (reference 590CTK100713). It's been almost a week and nobody calls me back or sends a status update on what the cause or progress is. Calling the call centre results in more empty promises for someone to get back to me. I think I'll need to find an alternative ...
I went to Cape Gate Centre on 12 June 2013 because of my faulty router. I had a problem with my new line they have installed, sat on the phone for 6 hours trying to resolve this. NOBODY was able to assist me with the error that was displayed. I then decided to go to Telkom in Cape Gate to resolve ...
We reported our phone line on the 9 july, since we are a business, its importend for us the have phone line connection, so that the client can get hold of us, up to now nothing happend nobody even botherd to contact us, if the line is not fixed by the 16 ill swith over to neotell wire less ...
Dear Telkom. It is with utter DISGUST that I have resorted to having to lay a complaint with you over a social network. But maybe this is the only way to get your attention and voice my opinion. It is unacceptable that my Internet line, which I pay for I might add, drops 29 times In ONE day! It is ...